Support

Updated October 21, 2026

Lintel is built and supported by one person who has run the jobs. You'll get a real answer.

Get help

• Email: hello@craftedchaoslabs.com. Tell us what you were doing, what happened, and the phone you use. We aim to reply within one business day (Eastern time).
• In the app: ask Walt (tap the Walt button), tap Talk to a person from Ask Walt or Settings, or shake your phone to send a problem report with a screenshot.

Common questions

I didn't get my sign-in code

Wait a minute, check spam, and make sure you typed the same email address you were invited with. The code is six digits and works once. Still nothing? Email us and we'll check.

How do I join my company's account?

Ask the owner or a manager for an invite code, then enter it after you sign in.

How do I download my company's data?

Owners can download everything (spreadsheets plus the original photos and clips) from the app's settings. It keeps working even after a plan is cancelled.

How do I delete my account or my company's data?

Email hello@craftedchaoslabs.com from the address on the account. We confirm it's you (for a company, its owner), then delete within 30 days.

Walt gave me a wrong answer

Please tell us. Use Talk to a person or shake to report it, with what you asked and what he said. Walt is a helper, not the last word.

How do I ask about billing?

Email us with the company name and the date of the charge. Card details are handled by Stripe and we can't see full card numbers.

I want to join the beta

Use the Request beta access card on the home page.